Frequently Asked Questions
Everything you need to know about elevating your home decor experience.
What is the typical delivery timeframe for home decor items?
Standard orders are usually processed within 2-3 business days. Depending on your location, delivery typically takes 5-7 business days. Fragile items like mirrors and large wall art may require additional handling time to ensure safe transit.
How do you ensure fragile items like vases and wall art don't break during shipping?
We use industry-leading multi-layer packaging, including high-density foam, bubble wrap, and reinforced corrugated boxes. Each delicate item is drop-tested to ensure it reaches your doorstep in pristine condition.
What is your return policy if a product doesn't match my interior?
We offer a 7-day hassle-free return policy. If the item doesn't fit your space, you can initiate a return through our portal, provided the item is in its original packaging and unused condition.
Do you offer international shipping for your collections?
Currently, we ship to all major domestic zip codes. We are working on expanding our logistics to support international shipping soon. Please subscribe to our newsletter for updates on global availability.
Can I track my order once it has been dispatched?
Yes, once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's website to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer secure EMI options on select high-value furniture and decor pieces.